SHIPPING & RETURNS
Shipping Policy
We ship asap, a lot of our items are made to order. The items we have in stock will go out next business day. You will receive tracking info in a e-mail from us. Unfortunately we do not offer overnight shipping due to the nature of our business it is not practical. If you have questions please call us prior to making your order (702) 810-9021 or via e-mail Rudy@afterdarkkreations.com.
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Every item is shipped insured. If your package shows up damaged, please take pictures and keep all packing material for UPS to check. If this is not done, we will not be able to do anything.
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Larger items are expensive to ship, carriers charge a dimensional weight. We do not mark up our shipping, everything on the site is a live rate for the box size and weight per item. If you feel the shipping is a little bit high please contact us via phone (702)810-9021 or via e-mail Rudy@afterdarkkreations.com
Return & Exchange Policy
We stand behind our product 100%. If you're not happy please contact us, we will do everything in our power to get things situated. If you receive a damaged item, we will pay 100% of the return shipping, replace the item free of charge or issue a refund.
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Special order items are non-refundable and need to be paid 100% before production. Items found on the shelf are subject to a 20% restocking fee.